Frequently asked questions

Open the Donate page, choose an amount and how often you want to give, add your details and choose how to pay: eSewa, Khalti, connectIPS (straight from your bank account), or a bank transfer from your mobile banking to our Nepal Bank account. It takes about a minute.

In Nepal: eSewa, Khalti, connectIPS, a QR code, mobile banking, or a deposit at any bank branch into our Nepal Bank Limited account. From India: a UPI app (when our Fonepay QR is shown) or a remittance company such as IME or Prabhu. From other countries: a money transfer app that pays into Nepali bank accounts (Wise, Remitly, Western Union, Xoom and others), or an international bank transfer (SWIFT). Choose bank transfer on the Donate page to see every option.

Yes. You pay on eSewa's, Khalti's or connectIPS's own secure page, or in your bank's app. Nepal Memorial Trust never sees your PIN, password or card number, and checks every payment with the provider before sending a receipt.

Payments inside Nepal are in Nepali rupees (NPR). From abroad you can give in your own currency: a money transfer app or an international bank transfer converts it to rupees on the way. PayPal does not work with Nepali bank accounts.

No. Every donation is a single, one-time payment. Nothing is charged again. If you would like to give again, simply make a new donation whenever you wish.

Yes. After a successful payment you see a thank-you page with your reference number and a “Download receipt” button, and a receipt is sent to your email.

Yes. Tick “Donate anonymously” on the donation form. Your gift is still listed on our donors page, but your name is shown as “Anonymous”.

Yes. On the donation form you can choose one of our programmes, such as education or health, or leave it for where it is needed most.

If you donated the wrong amount or were charged twice, tell us within 30 days and we will refund the mistaken amount to the card or account you paid from.

Every donation is listed openly on our donors page. Our registration, Social Welfare Council affiliation, annual reports and audit reports are on the documents page for anyone to check.

Yes. We were registered in 2065 B.S. (2008) at the District Administration Office, Rautahat (Reg. No. 1274). We are affiliated with the Social Welfare Council (No. 25821) and our PAN is 303155403.

Yes. The easiest way is usually a money transfer app that pays into Nepali bank accounts, such as Wise, Remitly, Western Union or Xoom: choose bank deposit to our account at Nepal Bank Limited, Gaur branch. You can also send an international bank transfer (SWIFT code NEBLNPKA). Write the reference the Donate page gives you so we can match your gift. Donations from abroad are reported to the Social Welfare Council and our bank as Nepali law requires.

Fill in the volunteer form on the Get involved page and tell us when you are free. We will contact you about the next training, health camp or campaign.

Yes. We work with local and provincial government, ministries and partners such as UNICEF Nepal. Use the partnership form on the Get involved page to tell us how you would like to work together.

Send us a message from the Contact page, chat with us on WhatsApp, or visit our office in Rajpur Municipality-4, Rautahat, from Sunday to Friday, 10:00 to 17:00.